1. How much is shipping?
Special Promo: FREE SHIPPING on all orders of $50.00 or more!
The discount will be made available during checkout once your order subtotal reaches $50.00 in our shopping cart.
This is a limited time offer and subject to change without notice.
This FREE SHIPPING applies ONLY to Domestic (U.S.A.) orders and not International orders.
Orders that qualify for FREE SHIPPING will be sent by USPS First Class Mail. If you are in a hurry to receive your order, you may 'upgrade' to USPS Priority Mail or USPS Express Mail at the rates listed below.
The cost of shipping is as follows:
USPS First Class: $3.95*
USPS Priority Mail: $4.90*
USPS Express Mail: $14.65*
USPS Air Mail (International): $9.95*
An “item” is referred to as a single product / SKU. For example, a single CD or DVD product would cost $3.95 to ship USPS First Class*, etc. as would any of the 2 or 3-CD Sets that we sell.
Click Here to see our complete shipping charges on Bundle Packs!
2. How do you ship and how long will it take to arrive?
If you place your order before 10 AM PST, your order will be shipped the next business day via the U.S. Postal Service First Class Mail (International orders will be shipped via U.S. Postal Service Air Mail). If you order after 10 AM PST, your order will be shipped the second following morning. Orders are shipped out everyday except for Sundays.
If located within the United States, please allow 4 - 7 days for delivery. International orders may take up to 2 weeks to arrive.
We do our part to assure that your order arrives in a timely manner but cannot be held responsible for postal delays. If your order does not arrive within 10 business days from the date of purchase, you may email us at:
orders @onestopcdshopping.com
3. Do you ship internationally?
We sure do! We can ship to anywhere in the world (excluding Nigeria) totaling over 190+ countries and accept payment through PayPal® in the following currencies:
* Canadian Dollar
* Euro
* Pound Sterling
* U.S. Dollar
* Yen
* Australian Dollar
* New Zealand Dollar
* Swiss Franc
* Hong Kong Dollar
* Singapore Dollar
* Swedish Krona
* Danish Krone
* Polish Zloty
* Norwegian Krone
* Hungarian Forint
* Czech Koruna
4. Are your CDs MAC compatible?
None of our CDs have been designed specifically for MAC use, and there is no guarantee that any of our CDs will work with Macintosh computers as well.
However; if you are an experienced MAC user and are familiar with the program Virtual PC, or other similar program, then you should be able to run any given one of our CDs without problems.
We can offer no assistance, however, in this situation and by purchasing a given CD to use on a MAC computer you do so completely at your own risk.
5. What are the system requirements for your CDs? Will they work with XP?
Currently all of our CDs are compatible with Windows 95 and above. Yes, this includes 95/98/2000/ME/NT/XP/ and VISTA. It is recommended that you have at least a 90 MHz processor with at least 32 MB of RAM.
6. If I'm unhappy with my purchase, can I get my money back?
Product Returns
We stand behind our products 100% and offer a 30 day full money-back guarantee on all purchases if unsatisfied for any reason. We strive for complete customer satisfaction and will do whatever it takes to keep a professional relationship with our customers and our company.
Although returns are not likely, as we have over a 99.5% customer satisfaction rating, we also understand that they do occur no matter what product we are selling. It is a fact of life.
If you wish to return any merchandise that you have recently purchased from OneStopCDShopping.com (A2ZCDS, Inc.) you may do so within 30 days of your purchase date.
We designed this money-back guarantee on the basis that 99% of people are honest and not for the 1% of people who will take advantage of us.
All we ask is that you let us know why you are dissatisfied with your purchase so that we may work to further product improvements and increase customer satisfaction in the future.
If you wish to return your order, please email us at customerservice@onestopcdshopping.com for further instructions.
Once authorized, returns are to be submitted to:
A2ZCDS.com
1982 Capital Circle N.E. #D
Tallahassee, FL 32308
United States
Within 48 hours of receiving the returned merchandise, you will be notified via email and refunded your full purchase price by the method of payment chosen for your original order.
